Agentic Software

We build AI agents into your products and operations — aligned with your business goals, governed and observable. No agents for agents’ sake: every agent has an owner, a metric, and a rollback plan.

Fact: we bill for 8*5 hours while our agents keep building 24*7 — 168 hours of development a week, not per month.

Agents Everywhere. Value Nowhere.

  • AI is on the roadmap, but nobody owns the outcome
  • Pilots impress in demos, then never reach production
  • Token bills grow faster than the value they deliver
  • Every vendor pitches agents; few can wire them into real systems

We’ve walked into this exact situation dozens of times. The fix is always the same: start from the business outcome, not the technology. An agent is only worth building when it moves your metrics — no agents for agents’ sake.

Agents in Your Product

Features your users interact with: assistants, automation, and decisions made at the right moment. Agents win when there is intent and perfect timing — we design for both.

  • Assistants and copilots embedded in your product
  • Automation of user-facing workflows
  • Right-moment actions: offers, alerts, and decisions triggered when intent is there

Agents in Your Operations

Workflows that run without waiting for a human — so your team handles exceptions, not routine.

  • Document processing and reporting
  • Support triage and quality checks
  • Back-office workflows connected to your existing tools

B2B Agent Integration

We connect agents to the systems you already run, so they act on real data — not in a sandbox.

  • CRM, ERP, and internal tool integrations
  • Agents that read from and write to your existing stack
  • From AI-curious to AI-native, with discovery first

Agents Under Control

Every agent we build runs inside a framework we built and fully control — governed, observable, auditable.

  • Hybrid Intelligence: people own architecture, quality gates, and decisions
  • Lean token use: predictable running costs, no runaway AI bills
  • Full observability: every agent action is logged and auditable

Built 24*7, Not 8*5

Engineers build with AI during the day; autonomous pipelines run code review, security, and compliance on nights and weekends. You pay for 8*5 hours — you get 24*7 development.

  • 168 hours of delivery per week, not per month
  • Off-hours work needs no input from your side
  • Self-supporting after release: the software runs tests, reports and fixes errors, and suggests upgrades

Proven, Not Promised

Since 2011 we’ve delivered 154 projects for 68 clients in 22 countries — including customers with €1bln annual turnover. 74% of new clients come from referrals.

  • ISO 9001 quality management and ISO 27001 information security (TÜV Austria)
  • Direct employees only — no subcontractors or freelancers
  • A dedicated delivery lead accountable for your outcomes

Frequently asked questions

What is agentic software development?

Building software where AI agents take actions rather than just answer questions — inside your product as assistants and automated workflows, and inside your operations as document processing, support triage and back-office tasks that run without waiting for a human.

How do you keep AI agents under control in production?

Every agent has an owner, a metric and a rollback plan, and runs inside a framework FusionWorks built and fully controls. Every agent action is logged and auditable. People own architecture, quality gates and decisions; the agent owns the routine.

How do you stop token costs from running away?

Lean token use is a design constraint, not a cleanup task — agents are scoped to a specific outcome and metered, so running costs stay predictable. Token bills growing faster than the value they deliver is the most common reason agent projects get killed.

Can agents work with our existing CRM, ERP and internal tools?

Yes. Agents are integrated with the systems you already run so they read from and write to real data, not a sandbox. B2B integration into an existing stack is the usual shape of the work.

Where do you start if we have never shipped an agent?

With discovery on the business outcome, not the technology. An agent is worth building only when it moves a metric you already track. That filter is what separates the pilots that reach production from the demos that do not.

Who owns the agent framework and the code?

You get full IP. The agents, integrations and code built for your product transfer to you in full on payment. They run inside a framework FusionWorks built and controls — that is what keeps every agent governed, observable and auditable — and FusionWorks retains no rights over what is delivered to you.

How is this different from adding a chatbot?

A chatbot answers. An agent acts — it triggers an offer at the moment intent appears, processes the document, escalates the exception, updates the record in your ERP. That difference is why agents need an owner, a metric and a rollback plan, and a chatbot does not.

Put agents to work on your North Star